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Does MySource Matrix support Windows?
Windows is not officially supported by MySource Matrix, and we do not recommend installing MySource Matrix on Windows for production systems. Some people have reported successful installations on Windows for evaluation purposes only.
I get an error: DB Error: connect failed
- Check that the database service is running.
- Verify that the connection details for your database are correct. See the annotated main.inc for more information.
I get an error: DB Error: extension not found
Check that the extension of your DSN in the main.inc file is either pgsql or oci8. See the annotated main.inc file for more information.
If your database connection details look correct, it's most likely that PHP was not compiled with support for your database. See the MySource Matrix requirements for more information.
I get an error: DB Error: not found
This usually means one of two things:
- The database extension that was specified in the main.inc file does not exist (it should be either pgsql for PostgreSQL or oci8 for Oracle)
- One or more relations in the database we referenced by MySource Matrix that don't exist. Verify that you have run step_02.php.
I get an error: Login Key Incorrect
Verify that the url that you are accessing the MySource Matrix administration interface is the one of the urls specified in the the main.inc (SQ_CONF_SYSTEM_ROOT_URLS). See the annotated main.inc for more information about this parameter.
I get an error: PHP Fatal error: Call to undefined function: quotesmart()
Your version on the Pear::DB module is deprecated. You should upgrade to the newest version of this module.
Is MySQL Supported?
MySQL is not currently supported. We may look to support MySQL 5 sometime in the future, but there is currently no development underway to add MySQL support.
OK, I've just installed the system, but what's the root password?
The default root password after the installation is 'root'. It's recommended that you change this immediately after logging into MySource Matrix.
The Java asset map doesn't load!
- Check that your browser has Java enabled (usually in the Preferences area)
- Check that your version of Java is 1.4 or higher
- If you are using a Mac, ensure that you have the Java Embedding Plugin installed.
Consult the Java Console for any errors that might be occurring.
The Microsoft version of the Java Virtual Machine (JVM) is not supported. You will need to upgrade to the latest version of the Sun JVM.