Incomplete Submissions Screen

Last Updated: 20 Jun 2017

The Incomplete Submissions screen allows you to configure the settings for incomplete submissions logged in the database.

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Time Periods

This section allows you to configure the time settings for reminder emails and the expiration of incomplete submissions.

The fields that are available in this section are as follows:

  • Send Reminder Email After: select a time period that will pass before triggering a reminder email. A reminder email will be sent, informing the user that they have a submission, which is yet to be completed. The time period can be set by days, hours and minutes. Setting this to zero (0) will disable this function.
  • Expire Submissions After: select a time period that will pass before the incomplete submission is deleted from the system. The time period can be set by days, hours and minutes. Setting this to zero (0) will disable this function.

Logged User Email Format

This settings in this section allow you to configure the format of the reminder email for logged-in users.

The fields that are available in this section are as follows:

  • To: the reminder email will be automatically sent to the logged-in user of the incomplete submission if they have entered an email address on the form. Enter additional email addresses of the people who should also receive the reminder email. You can enter their email address in the text fields or select their user account in the asset finder field.
  • From: enter the email address that will appear in the from field in the email.
  • Reply-To: enter the email address for the logged-in user to reply to. If no reply-to address is configured, the header will not be sent on the email.
  • Subject: enter the text to be used as the subject of the email.
  • Body: enter the body of the email. You can enter either the text or HTML version of the email in this field. To edit the HTML version, click on the edit icon icon – a WYSIWYG Editor will appear. You can use the following keyword replacements:
    • %user_asset_<keywordreplacement>%: you can use keyword replacements from the user asset by appending the normal asset keyword replacement onto the end of %user_asset_.
    • %submission_asset_<keywordreplacement>%: you can use keyword replacements from the submission asset by appending the normal asset keyword replacement onto the end of %submission_asset_. For example, if you want to show the id of the submission asset, use the keyword replace %submission_asset_assetid%.
    • %form_total_pages%: this will show the total number of pages in the form.
    • %return_to_form_url_current%: this will show the URL directing the user back to the current page of the form.
    • %return_to_form_url_latest%: this will show the URL directing the user back to the latest page of the form.
    • %form_asset_<keywordreplacement>%: you can use keyword replacements from the form asset by appending the normal asset keyword replacement onto the end of %form_asset_.

Public User Email Format

The settings in this section allow you to configure the format of the reminder email for public users.

The fields that are available in this section are as follows:

  • To: the reminder email will be automatically sent to the public user of the incomplete submission if they have entered an email address on the form. Enter additional email addresses of the people who should also receive the reminder email. You can enter their email address in the text fields or select their user account in the asset finder field.
  • From: enter the email address that will appear in the from field in the email.
  • Reply-To: enter the email address for a public user to reply to. If no reply-to address is configured, the header will not be sent on the email.
  • Subject: enter the text to be used as the subject of the email.
  • Body: enter the body of the email. You can enter either the text or HTML version of the email in this field. To edit the HTML version, click on the edit icon icon – a WYSIWYG Editor will appear. The keyword replacements available on the Public User Email Format are the same as those available on the Logged User Email Format, with the addition of the following:
    • %form_submission_password%: the password required to regain access to the incomplete submission.

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